Food service POS: Customers Are Super Stars!
The mobile revolution has reached restaurants, and tablets have made their way into food services. So, self-serve options are on top of the checkout experience that continues to be in demand.
For this reason, a responsible, dynamic and creative food service POS will help your restaurant be part of this mobile revolution by providing faster and more attentive service.
Tableside ordering: a self-service option any customer would want
When you include tableside ordering to your restaurant, your customers will immediately see the benefits of placing an order right at the table and have it immediately sent to the kitchen for preparation. A self-service option such as tableside ordering will reduce the time from order entry to delivery at the table. A mobile POS also provides security. When customers have a device at their side that takes payments at the spot, and the waiter can confirm the customer never loses sight of their card, customers will experience an excellent service. That way, the last five minutes of the checkout experience will easily turn into the last few seconds, making the customer feel secure and special. Be careful, though. Integrating technology, knowledge management and customer service is not easy, and it needs thorough planning.
Making your customers feel the rock stars they are
So, technology and innovation are important today, but the heart and soul of any business are customers. They are your superstars. Although technology is a fundamental element for growth, making you customers feel like superstars must be your #1 task. So, treat them like they deserve.
Learn more about Level POS, we´ll take your restaurant to the next level!